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Payment & Delivery Policy

What Payment methods does MNSWR accept?
We accept Visa, MasterCard, Visa Debit, Visa Delta, Electron cards, American Express.
We can also handle your payment through Paypal, bank transfer & ideal.

Which countries does MNSWR ship to?
MNSWR ship worldwide.

Do you ship to Russia?
Yes, we ship to Russia.

Due to issues with the Russian customs we are unable to use our express service.
We can only ship with our local post service. Delivery time is between 7-14 working days. By chance any further delays, we advise you to contact us.

How much will my shipping charges be?
We have two shipping options.

1. Economic express post via Post NL express as standard.
Delivery time is between 1-12 working days worldwide.
Estimated delivery frames
Asia: Japan / South Korea / China / Russia = 7-12 days
Europe 1-4 days
USA / Canada 3-8 days
South America 3-8 days
2. DHL Express as a extra option for express
We ship within 1-3 days worldwide.
price variate depending on location
(See price table below)
Estimated delivery frames
Asia: Japan / South Korea / China / Russia = 2-4 days
Europe 1-2 days
USA / Canada 1-3 days
South America 3-4 days


Do I get any additional costs as non-EU customer?

When you choose the option DHL-Express eventual import taxes can be charged sometimes by DHL.
See the price list at www.dhl.com

To prevent any customs charges being added, please choose normal economic shipment via DHL.
Can I track my order?
Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number.
You can also use this page to track your order when the order has been shipped or go directly to DHL's / Post NL's tracking page at www.dhl.com / www.postnl.nl
I haven't received an email with my tracking number yet.
Because we send a large amount of emails to customers, there is a high chance that the emails we send you may be accidentally identified and listed as junk/spam by email filters – to ensure this does not happen, please add info@violamilano.com to your address book.
If you do find our email in your junk/spam folder, please make sure to mark it as “Not Junk or Spam” to prevent this issue from reoccurring.
You can also use this page to track your order when the order has been shipped.
Post office boxes and freight forwarding?
Please note that we are unable to deliver to Post Office boxes, apart from in the following countries: Bahrain, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia and the United Arab Emirates. We do not deliver to forwarding addresses, which includes Aramex addresses..

Accessories


We have a one of the largest selections of accessories on the web, a super knowledgeable staff and expert guides to help you make an informed decision. People often choose to wear comfortable clothing inside their own home. This choice of clothing may be very different to the clothing they would normally wear outside.

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Client service

OUR CONTACTS:

Mon-Fri: 9:00 am - 6:00 pm
Sat: 12:00 am - 6:00 pm
Sun: Closed

info@mnswr.com

Delivery:

Free delivery all orders of $120 or more of eligible items across any product category qualify

PAYMENTS:

Credit Card: Visa, MasterCard, Maestro, American Express

RETUN POLICY:

You can return any item purchased within 16 days of the delivery date

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